Charleston-based workforce software firm PeopleMatter announced the appointment of business leader George Mackie as its new CEO.
Having successfully grown companies from their entrepreneurial roots to become leaders in their fields, Mackie will be integral in spearheading the company’s continued growth as the leader in workforce management solutions for the service industry.
“Throughout his career, George Mackie has proven himself a highly capable leader able to steer company growth and guide the development of cutting-edge technology solutions,” said Phil Fauver, chairman of PeopleMatter’s board of directors. “We are pleased to welcome George as CEO and confident that under his leadership, PeopleMatter will continue to thrive and deliver the same level of support and product innovation our customers have come to know.”
Mackie takes the helm of PeopleMatter in the midst of some enormous successes. The company’s cloud-based workforce management solutions are now used in more than 47,000 individual store locations to manage their hourly and salaried workforces and improve employee engagement, increase retention and lower operational costs. In addition, the company remains at the forefront of innovation, issuing three major product releases each year to meet the rapidly changing needs of service industry employers. Under Mackie’s leadership, PeopleMatter will continue to introduce new solutions that further transform how companies manage their teams and make their organizations thrive.
“PeopleMatter has demonstrated a tremendous level of innovation, a highly qualified team dedicated to helping businesses thrive and an impressive roster of clients representing many of the most well-known brands in the world,” said Mackie. “I am honored to join such a true pioneer in the workforce management space, and I look forward to leading the team as it continues to introduce cutting-edge technology offerings that transform how businesses manage their hourly, geographically dispersed teams and improve productivity and retention.”
Mackie was previously a venture partner at venture capital firm Noro-Moseley Partners, working with entrepreneurs to create and manage high growth. He previously held the role of president and CEO of Insource Contract Services, a performance management company specializing in internally outsourced contract services, following his role as venture partner with investment firm Wakefield Group. Mackie founded DBS Systems Corporation, the exclusive provider of billing and customer care services for DIRECTv, Inc. and served as its CEO. Earlier in his career, he led several information systems and software companies specializing in high volume, mission-critical transaction processing systems. In addition to his professional experience, Mackie holds a Bachelor of Science Degree in business administration from the University of North Carolina.
PeopleMatter is a powerful and complete workforce management platform designed to fit the specific needs of service-industry brands. Its complete set of mobile, workforce solutions and business analytics tools connect processes, employees and customers in entirely new ways. Automating and optimizing people processes since 2009, PeopleMatter helps more than 47,000 service-industry locations thrive through better efficiency, engagement and customer satisfaction.