Charleston welcomes Waitlist Me to Silicon Harbor’s growing number of tech startups. The waitlist management app has assisted businesses in serving over 100 million customers. To celebrate moving its headquarters to Charleston, the company is asking locals to tell them who most needs it, and then giving away a free year of its Premium service to the top ten chosen businesses.
Originally started in 2012 by Google employees in Silicon Valley as Noshlist, a popular restaurant app, Waitlist Me has expanded to serve businesses across multiple industries. Thanks to text and app alerts, waiting is more bearable because customers aren’t confined geographically. Instead, they are free to explore, which is great for them as well as the local economy.
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Waitlist Me can be used for any type of business with waiting customers. Businesses can easily add customers to their waitlist from a mobile device or computer. Customers can then check estimated wait times and number of parties ahead. Text messages notify customers when it is their turn.
Businesses can also benefit from features such as downloadable reports, customizable notifications, in-app stats, table/resource assignments and feedback surveys.
As part of the company’s aggressive growth plans, Waitlist Me considered other locations across the country but was ultimately drawn to Charleston for a number of reasons.
“Charleston is a true hidden gem for tech start ups,” said Brian Hutchins, Waitlist Me CEO. “When you consider the beauty of the area and all the things the city has to offer, it’s hard to beat the quality of life, and that’s a key strategic advantage in attracting and retaining top talent. Furthermore, smart investments made in infrastructure and programs to support business innovation are starting to pay dividends in Charleston, and the local tech economy is evolving rapidly.”
Have a favorite restaurant or business you’d be happier visiting if the wait wasn’t so bad? Waitlist Me is kicking off its Charleston launch with a local promotion by giving away ten free annual subscriptions. The offer is designed to raise awareness around how technology can improve wait experiences in Charleston. It also opens up ways for the broader community to engage and share ideas. Many businesses are still struggling by using paper or clunky buzzer systems, and don’t realize there are better ways to manage their waits.
You can nominate a business for the prizes HERE and share a business name and experience that could be improved.
“Charleston is well known for its hospitality, and Waitlist Me is a tool local businesses can use to help offer the exceptional level of service that makes it a top tourist destination as well as a great place to live,” said Hutchins. “Instead of just standing around bored or frustrated, waiting customers could take a nice stroll, experience more of the city, shop, and more. It’s a win-win for everyone, and we are hoping people will help us spread the word.”